Refund and Returns Policy

SmmServiceUSA Refund Policy:

We take precautions to protect your information. When you submit sensitive information through a website, your information is protected both online and offline. Whenever we collect sensitive information, that information is encrypted and sent to us in a secure way. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific task are given access to personally identifiable information. The servers on which we store personally identifiable information are kept in a secure environment.

Therefore, we respect refund requests for the following reasons:
If a project does not start within 7 days of your payment, we will refund you in full.
If you do not want to start our project at all, you can ask for a full refund within 48 hours of payment. This includes all non-business days. For example, if you make a purchase on a Friday, you must cancel by the last Sunday to receive a refund.
If you contact us to cancel a project that has already started, we will proportionally cut it and refund you accordingly.
If you are not satisfied with an incomplete portion of the service, you may receive a refund in proportion to the remaining service.
If you provide incorrect information, we will not refund any money for starting and/or completing a project.

We guarantee what our competitors just promise!

Regarding our 100% customer satisfaction policy, we offer two different guarantees. First, we promise you a 100% money-back guarantee if the service ordered does not meet your expectations of our usual high quality. If so, we will refund the purchased price within 7 days from the date of your order.
On top of that, our cheapest price promise offers you an unbeatable price. If you see a cheap rate on one of our competitors’ websites, we will also accept different prices and offer you the same terms (a quality that is equal to ours).

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